Introduction
We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our junk removal services in Connecticut and surrounding areas.
Please read this privacy policy carefully. By using our website or services, you consent to the practices described in this policy.
Information We Collect
We collect information that you voluntarily provide to us when you:
- Contact Information: Name, phone number, email address, and service address when you request a quote or schedule service.
- Service Details: Description of items to be removed, photos of junk, and any special instructions you provide.
- Communication Records: Records of phone calls, emails, and text messages exchanged with our team.
We may also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, and pages viewed.
How We Use Your Information
We use the information we collect to:
- Provide accurate quotes for junk removal services
- Schedule and confirm service appointments
- Contact you regarding your service requests
- Send appointment reminders and service updates
- Improve our website and customer service
- Respond to inquiries and provide customer support
We Do Not Sell Your Data
Your privacy is important to us. We do not sell, trade, rent, or otherwise share your personal information with third parties for their marketing purposes. Your information is used solely to provide you with our junk removal services and improve your customer experience.
Limited Information Sharing
We may share your information only in the following limited circumstances:
- Service Providers: With trusted partners who assist in operating our business (e.g., payment processors), who are bound by confidentiality agreements.
- Legal Requirements: When required by law or to protect our rights, safety, or property.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Connecticut Junk Removal
Phone: 860-406-0262
Serving Connecticut and surrounding areas
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.